January 25, 2001
Dear Friends at Burrows,
We are terribly sorry to be so tardy with this, but we still want to express our sincere gratitude to you for a phenomenal job moving us last August. Our terrific crew- Darrell H., Daryl S., Ronnie, Mark P., Corey, and Howard – amazed us with their strength, skill, perseverance, and good humor in the face of a very long and difficult move. Wee have never seen men work so hard and so well, despite the humidity and threat of showers. And not a thing was lost or broken in five truckloads of stuff, some of it not yet packed! Our crew deserves your highest commendation.
We were also pleased to see that your estimate was accurate, and in the final analysis your charges were wholly competitive, while the service was superior.
We will be happy to serve as references for your company and we certainly recommend you to our friends and acquaintances in the market for your services. Many, many thanks for your fine work.
Most sincerely
Shirlene Ward
Kevin Kipp