9/9/99
Dear Walter,
I have been meaning to write this note to you for sometime, but have been so busy unpacking and getting settled that I am only getting to it now.
This is concerning my move to by Burrows from Chicago to South Haven Michigan.
I couldn’t be more pleased with the way it went. You were so thoughtful in explaining how best to pack, how long everything would take, how many boxes would be needed and arrival and departure times. I had heard horror stories about moving companies, but this move couldn’t have gone more smoothly.
Your work crew was efficient, energetic and went out of their way to be helpful.
Lastly, but very important, the price for my entire move was reasonable and very fair.
Thank you so very much!
Sincerely yours,
Lisa